Island EMS Management Team
Darcy was born and raised in Souris, Prince Edward Island.
He graduated from Paramedicine Level 1 at Holland College in Charlottetown in January 1999, Intermediate Care Paramedic program in 2002 and Advanced Care Paramedic program at Holland College in 2004. Darcy started as a paramedic with Kings County EMS and remained full time until Island EMS started in 2006. He practiced as a full time ACP until he left the field to become a full time Learning Manager with the Paramedicine Department at Holland College in 2010, where he completed his certificate in Adult Education. He returned to Island EMS as the new Support Services Manager in 2011. In 2014 Darcy became the Acting Paramedic Chief and transitioned into the role permanently in 2015.
Darcy is proud and privileged to have great support from his Operations Managers, Senior Operation Paramedics & Field Paramedics within Island EMS.
Senior Operations Manager
Matthew was born on Prince Edward Island and has a Bachelor of Arts (Economics) from the University of Prince Edward Island, and has completed a Master’s Degree in Policy Studies, Sustainable Development Stream from the University of New Brunswick. Since 2011, Matthew has worked at Health PEI and most recently held the position of Program Analyst within the Strategy and Performance division.
As the Operations and Business Analyst Manager, Matthew’s role is to ensure that performance requirements for Island EMS, Medacom Atlantic and Island First Aid are being met and/or exceeded. Matthew is thrilled to be working for such a great organization.
Human Resource Consultant
Melissa Clinton was born and raised in Saint John, NB.
Melissa began her career on PEI with Kings County EMS as a Primary Care Paramedic, and then graduated from the Advanced Care Paramedic Program at Holland College in 2004. She accepted a full-time permanent position with Island EMS in 2006 and in 2009 she transitioned into a SOP role. During this time she has increased her depth in employee and labour relations, scheduling, telestaff building/maintenance, new employee orientations, payroll etc. Melissa has been with Island EMS and MEDACOM Atlantic since January 2017.
Eastern Operations Manager
Shawn was born and raised in Swift Current Saskatchewan.
He completed his Primary Care Paramedic program in 2007 and moved to PEI shortly after.
Shawn started his paramedic career with Island EMS and went on to complete his Advanced Care Paramedic training in 2010. In 2011, Shawn accepted the roel as a Senior Operations Paramedic responsible for Clinical Quality. In 2014, Shawn transitioned into an acting Operations Manager role and accepted the permanent role as Eastern Operations Manager at Island EMS in 2016. He continues as the lead for Clinical/Quality for Island EMS staff for the Souris & Montague regions.
Shawn currently resides in Charlottetown with his wife and 3 children.
Central Operations Manager
Phillip started his career with Neil's Ambulance Service in 1985. He completed his EMT 1 course in 1987 and his Intermediate Care Paramedic course in 1998. In 2010, Phillip was promoted to a Senior Operations Paramedic and excelled in that role during that time. In 2016, Phillip accepted the Central Operations Manager position and his responsibilities along with staff management are provincial procurement and fleet maintenance.
Phillip has been married for 30+ years and has two children that are both paramedics with Island EMS.
Western Operations Manager
Claude was born and raised in Alberton, Prince Edward Island.
He began working in the Emergency Medical Services with Rooney’s Ambulance service in 1981 and continued with them until he moved to Royal Ambulance in 1992. In 1998, Claude became the owner of Rooney’s Ambulance of Alberton, PEI and continued to work as a paramedic as well.
Claude took an Emergency Medical Course in 1984 and an Emergency Medical Care Attendant course in 1986. He then proceeded into a Primary Care Paramedic accredited course, then proceeded to take an Intermediate Care Paramedic course in 2002.
Claude sold Rooney’s Ambulance to Medavie in 2006, as part of the consolidation of ambulance services in Prince Edward Island and assumed the role of Western Operations Manager.
Since becoming an Operations Manager with Island EMS, CIaude has continued his education by taking courses such as ICS levels 1-4, and Basic Emergency Management. He has also taken Leadership courses from St Mary’s University.
Claude is also the current supervisor/EMS liaison in charge of Medical First Responders on Prince Edward Island. This entails coordinating between Island EMS and the PEI Firefighter’s Association. He aIso serves as a member of the Emergency Medical Services board of PEI.
He currently resides in Summerside with his wife, Myrna.
MEDACOM Operations Manager
Amanda began her career in EMS as a Primary Care Paramedic at Kings County EMS & Royal Ambulance in 2000. She started her dispatch career at the old Message Centre PEI, spent 6 years working as a Police dispatcher at both Summerside & Charlottetown City Police, followed by several years at home with her young family before making her way back to MEDACOM in 2011. She started as a full time Communications Officer and shortly after became a Shift Captain, certified Advanced EMD & ED-Q through Priority Dispatch as well responsible for the 911 and dispatch training for all new employees at MEDACOM. Amanda started as the MEDACOM Operations Manager in June 2018.
When she’s not at work, she’s likely to be found either watching or coaching her boys play hockey in the winter and with her feet up at the campground in the summer.
Community Paramedicine Operations Manager
After a career in Immunology, Jeremy entered the paramedic profession in 2005 as a PCP with Island EMS. He then successfully graduated the ACP program at Holland College in 2006. He has spent is entire field experience with Island EMS and within that time he became an Education SOP in 2016 and the Coordinator, Clinical Quality and Projects in 2018. Jeremy also works at the Holland College Paramedicine Program, sits on the Provincial Stroke Steering Committee, and the Canadian Resuscitation Outcomes Consortium (CanROC).
In his spare time, Jeremy enjoys sailing and spending time with his wife and children.
Coordinating, Billing and Office Management
Paula is an Islander through and through. She was born in Charlottetown and grew up in Crapaud. After doing some travelling in Canada and the United States, she decided to return to school taking accounting and technical computer science courses. Paula joined the Island EMS family in January of 2010 with 12 years experience in administration and finance. Paula also has a vast background in customer service.
She is an avid softball player as well as squash in the winter months. She enjoys working with a large company that feels like a close-knit family.