IEMS Management Team

Management Team

Matthew Spidel

Regional Director, Prince Edward Island Operations

Matthew has been with Medavie Health Services for more than 10 years and has held various leadership positions within the company during that time. Matthew currently resides in Stratford with his wife Amanda and their four children.

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James Orchard

General Manager, Prince Edward Island Operations

James joined the Island EMS Management Team in February 2022. Prior to this, James was Operations Manager of the Provincial Air Ambulance Program in New Brunswick where he was a key player in the safe, efficient, and patient-centered care across the province.

In this new role, he will provide leadership focused on the improvement of healthcare on PEI. James is an Advance Care Paramedic, Firefighter and holds a number of certifications in emergency services occupational safety.

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Jeremy Measham

Senior Manager, System Performance & Strategy

After a career in Immunology, Jeremy entered the paramedic profession in 2005 as a PCP with Island EMS. He then successfully graduated the ACP program at Holland College in 2006. He has spent is entire field experience with Island EMS and within that time he became an Education SOP in 2016 and the Coordinator, Clinical Quality and Projects in 2018. Jeremy also works at the Holland College Paramedicine Program, sits on the Provincial Stroke Steering Committee, and the Canadian Resuscitation Outcomes Consortium (CanROC).

In his spare time, Jeremy enjoys sailing and spending time with his wife and children.

Email: [email protected]

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Kalie MacKinnon

Human Resources Business Partner

Kalie resides in Charlottetown, PEI where she works out of our main Administrative office on Sherwood Rd.

She has a Bachelor of Business Administration from UPEI, a Business Administration diploma, and the Human Resource Management certification from Holland College. Beginning her career in recruitment and immigration consulting, she developed a passion for the 'human' side of an organization and pursued the field of HR.

She enjoys playing a variety of sports such as volleyball, golf and soccer. She is an active Volleyball PEI Official and is currently an Assistant coach with the Holland Hurricane's Men's Volleyball team.

You can find Kalie at home caring for her plants, watching football (go Chiefs!) or cross-stitching in her free time. Kalie has been apart of the Island EMS team since June of 2021.

Email: [email protected]

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Jacques Van Eeden

Manager, Clinical Performance & Education

Jacques began his career in emergency medical services in Johannesburg, South Africa, in 2002. His experience spans a wide range of clinical and leadership roles, including emergency first response, hospital management, and leading multidisciplinary teams in remote field clinics in Iraq.

In 2017, Jacques and his family relocated to Canada to begin a new chapter. He worked in Saskatchewan from 2019 to 2024 before moving to Prince Edward Island in September 2024. Upon joining Island EMS, Jacques served on frontline ambulances and with the Community Paramedic Response Unit/DART car. In July 2025, he transitioned into leadership as the Clinical Performance & Education Manager, where he focuses on clinical excellence, education, and continuous improvement.

Jacques is married to Belinda, a paramedic with Island EMS. Together they have four children, one of whom works in the 911 dispatch center, and they are proud grandparents to three grandchildren

Email: [email protected]

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Phillip Pollard

Operations Manager, Central

Phillip started his career with Neil's Ambulance Service in 1985. He completed his EMT 1 course in 1987 and his Intermediate Care Paramedic course in 1998. In 2010, Phillip was promoted to a Senior Operations Paramedic and excelled in that role during that time. In 2016, Phillip accepted the Central Operations Manager position and his responsibilities along with staff management are provincial procurement and fleet maintenance.

Phillip has been married for 30+ years and has two children that are both paramedics with Island EMS.

Email: [email protected]

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Claude Gavin

Operations Manager, Western

Claude was born and raised in Alberton, Prince Edward Island.

He began working in the Emergency Medical Services with Rooney’s Ambulance service in 1981 and continued with them until he moved to Royal Ambulance in 1992. In 1998, Claude became the owner of Rooney’s Ambulance of Alberton, PEI and continued to work as a paramedic as well.

Claude took an Emergency Medical Course in 1984 and an Emergency Medical Care Attendant course in 1986. He then proceeded into a Primary Care Paramedic accredited course, then proceeded to take an Intermediate Care Paramedic course in 2002.

Claude sold Rooney’s Ambulance to Medavie in 2006, as part of the consolidation of ambulance services in Prince Edward Island and assumed the role of Western Operations Manager.

Since becoming an Operations Manager with Island EMS, CIaude has continued his education by taking courses such as ICS levels 1-4, and Basic Emergency Management. He has also taken Leadership courses from St Mary’s University.

Claude is also the current supervisor/EMS liaison in charge of Medical First Responders on Prince Edward Island. This entails coordinating between Island EMS and the PEI Firefighter’s Association. He aIso serves as a member of the Emergency Medical Services board of PEI.

He currently resides in Summerside with his wife, Myrna.

Email: [email protected]

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Grant Atkinson-Hardy

Operations Manager, Mobile Integrated Health Programs

Information about Grant coming soon!

Email: [email protected]

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Alison Larkin

Operations Manager, Medacom Atlantic

Information about Alison coming soon!

Email: [email protected]

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Kimberly Cudmore

Operations Manager, Medacom Atlantic

Information about Kim coming soon!

Email: [email protected]

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Amanda Landry

Operations Manager, Medacom Atlantic

Amanda began her career in EMS as a Primary Care Paramedic at Kings County EMS & Royal Ambulance in 2000. She started her dispatch career at the old Message Centre PEI, spent 6 years working as a Police dispatcher at both Summerside & Charlottetown City Police, followed by several years at home with her young family before making her way back to MEDACOM in 2011. She started as a full time Communications Officer and shortly after became a Shift Captain, certified Advanced EMD & ED-Q through Priority Dispatch as well responsible for the 911 and dispatch training for all new employees at MEDACOM. Amanda started as the MEDACOM Operations Manager in June 2018.

When she’s not at work, she’s likely to be found either watching or coaching her boys play hockey in the winter and with her feet up at the campground in the summer.

Email: [email protected]

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Gerry Fougere

Coordinator, Clinical Quality & Education

Gerry has been a paramedic in PEI since 1998, an ACP since 2011, and became a Duty SOP in 2014. He has been involved in all areas of the operation, but primarily in the clinical and education side of the operation. Gerry has been the Coordinator of Clinical Quality and Education since May 2024.

Email: [email protected]

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Paula Sherren

Coordinator, Billing & Office Management

Paula is an Islander through and through. She was born in Charlottetown and grew up in Crapaud. After doing some travelling in Canada and the United States, she decided to return to school taking accounting and technical computer science courses. Paula joined the Island EMS family in January of 2010 with 12 years experience in administration and finance. Paula also has a vast background in customer service.

She is an avid softball player as well as squash in the winter months. She enjoys working with a large company that feels like a close-knit family.

Email: [email protected]

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Emily Shkrabuik

Administrative Assistant & Receptionist

Emily was raised part East coast and part West coast. After moving back and forth from BC to PEI, her and her family’s hearts were set on staying on the island since 2011. Emily resides in Kensington and works in our main administrative office on Sherwood Rd. She joined the Island EMS family in April of 2024.

Email: [email protected]

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Mike Mackenzie

Recruitment Ambassador

Mike MacKenzie is a seasoned Primary Care Paramedic with over 35 years of experience in emergency medical services. Originally from Cape Breton, Mike began his career working with individual ambulance services before joining EHS Nova Scotia, and later Island EMS in Prince Edward Island in 2002. A proud graduate of Holland College, Mike has always been passionate about patient care and public education. He recently embraced the role of Paramedic Ambassador—a natural fit given his lifelong commitment to mentoring students and promoting the profession he loves.

Beyond his clinical work, Mike has played a key role in shaping Island EMS culture. He proudly created and selected the company mascot—a fox named Nitro, chosen for its agility and resilience, qualities that reflect the spirit of paramedics. Mike also leads one of the organization’s most cherished community initiatives: Pack the Back of an Ambulance, an annual toy and food drive during the holiday season. This event, which Mike continues to organize each year, brings joy to families in need and stands as a tradition he is deeply proud of.

Married with three children, Mike is proud that one of his sons works alongside him in the Island EMS fleet department. His dedication and enthusiasm continue to inspire colleagues and future paramedics across the province.

Email: [email protected]

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