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# Island EMS

## Sitemaps

- [XML Sitemap](https://islandems.ca/sitemap.xml): Contains all public & indexable URLs for this website.

## Pages

- [Home](https://islandems.ca/) - Welcome to Island EMS! Island EMS began operating in Prince Edward Island in April 2006.We provide ground ambulance service for the entire Province. Today, we have grown to include 911 Emergency Dispatch, Mobile Mental Health, Mobile Integrated Health, and additional supports to the Island Health System. Chatham-Kent News Links PRESS RELEASE New patient care model
- [Community Relations](https://islandems.ca/community-relations/) - Community Relations​ At Island EMS we love to support our Community by participating in local parades. Every year, Island EMS joins forces with the Salvation Army to provide needy families in PEI with toys, non-perishable food items and cash donations. Ambulances are parked at Starbucks on University Avenue, and Walmart in Charlottetown and Summerside. The
- [Island EMS Prescreening Process](https://islandems.ca/island-ems-prescreening-process/) - Island EMS Hire & Pre-screening Process All applicants selected to move forward in the hiring process are required to attend an in‑person pre‑screening session in Charlottetown, PEI. Pre‑screening includes a panel interview, clinical scenarios, and a driving assessment.To be considered for pre-screen, all required documents must be submitted in full and in good standing. Applications
- [IEMS Management Team](https://islandems.ca/iems-management-team/) - Management Team Matthew Spidel Regional Director, Prince Edward Island Operations Matthew has been with Medavie Health Services for more than 10 years and has held various leadership positions within the company during that time. Matthew currently resides in Stratford with his wife Amanda and their four children. Learn MoreShow Less James Orchard General Manager, Prince
- [Billing Questions](https://islandems.ca/billing-questions/) - Billing Questions There is a Health PEI pamphlet that is available for reading here . FAQs How much am I charged for ambulance transportation? Most ambulance fees for people with a valid Prince Edward Island health card are 75 per cent subsidized by the provincial government. The current subsidized rate is $150.00. The fees are a flat
- [Medacom Atlantic (911 Dispatch)](https://islandems.ca/medacom_atlantic_911_dispatch/) - Medacom Atlantic (911 Dispatch) - NOW HIRING! Medacom Atlantic is a subsidiary of Medavie Health Services, and operates as Prince Edward Island’s Primary Public Safety Answering Point (PSAP); answering all 911 calls for the province. We provide emergency and non-emergency dispatch service for Island EMS (ground ambulance) and 34 volunteer fire departments across the Island.
- [Current Opportunities](https://islandems.ca/current-opportunities/) - Current Opportunities Island EMS & Medacom Atlantic are part of Medavie Health Services, a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians. With a growing
- [Fleet](https://islandems.ca/fleet/) - Fleet Emergency Ambulances Island EMS operates a fleet of 24 emergency ambulances that are deployed across the province. Island EMS uses a Type II Sprinter Unit, manufactured by Demers Ambulances out of Quebec, Canada Ambulance Transfer Units Island EMS operates two Ambulance Transport Units on Prince Edward Island located in Charlottetown and Summerside. Both units
- [How to Register as a Paramedic on PEI](https://islandems.ca/how-to-register-as-a-paramedic-on-pei/) - How to Register as a Paramedic in Prince Edward Island All licenses are issued by the College of Paramedicine Prince Edward Islandhttps://www.cppei.ca/ The College of Paramedicine of PEI is now the authority that regulates paramedicine. Your registration with the College provides licensure to practice paramedicine in our province. The College has created a new public-facing website
- [Billing - How to pay CLICK HERE](https://islandems.ca/billing/) - How to Pay How to Read Your Invoice Billing Questions Island EMS ambulance bills can be paid in various ways. You can make your payment by Interac e-transfer, mail, call to make payment over the phone with a credit card or visit us at our Administration Office. Payments can also be made at
- [IEMS Privacy Statement](https://islandems.ca/iems-privacy-statement/) - Island EMS Privacy Statement This notice describes how information about you may be collected, used, and disclosed by Island EMS and how you may access that information. Everyone working within Island EMS is required to follow the terms of this notice. Island EMS is subject to the PEI Health Information Act and its regulations. This legislation applies
- [Careers and Training](https://islandems.ca/careers-and-training/) - Current Careers & Opportunities Island EMS & Medacom Atlantic are part of Medavie Health Services, a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians.With
- [Our Commitment & Strategic Plan](https://islandems.ca/our-commitment-2/) - Our Commitment Our Service Commitment:Prioritizing patient safety and providing high quality EMS, including communications and call taking, preparing for arrival, assessing the incident scene, patient assessment and treatment, transporting the patient and transferPreventing infections and minimizing exposure to hazardsEnsuring safe operation of EMS vehicles, equipment and medical devicesIncreasing community awareness of EMS and establishing strong
- [Anonymous Feedback](https://islandems.ca/anonymous-feedback/) - Anonymous Feedback Anonymous Feedback *0 / 180 Send Message If you would like to express your praise or complaint you can do so by sending an email to info@islandems.caWe welcome your feedback!
- [Locations Map](https://islandems.ca/locations-map/) - Locations Map Currently, Island EMS has 6 permanent bases and 2 posting locations assisted by the New Glasgow Fire Department and the Crossroads Fire DepartmentCharlottetown (Administration Office & Base) – 229 Sherwood Rd., Charlottetown PEMontague – 406 MacIntyre Rd., Montague PESouris – 145 Main St., Souris PENew Glasgow Posting Location(Daytime Only 0530-1730hrs) – 5455 Rte. 13Stratford
- [Patient and Family Advisor](https://islandems.ca/patient-and-family-advisor/) - Patient and Family Advisors Island EMS is seeking community volunteers to help make a positive impact on the delivery of healthcare across Prince Edward Island As a member of the Island EMS Patient and Family Advisors team, you would be part of committed group of volunteers working together to improve the health and wellbeing of
- [Island EMS Values and Mission Statement](https://islandems.ca/island-ems-values-and-mission-statement/) - Island EMS Values and Mission Statement Values Safety Knowledge Integrity Preparedness Compassion Mission Medavie Health provides innovative health solutions directly impacting people’s lives through knowledgeable and caring professionals.
- [Training Institutes](https://islandems.ca/training-institutes/) - Training Institues These regional training institutes offer both the PCP (Primary Care Paramedic) and ACP (Advanced Care Paramedic) Programs. Some courses are full-time programs while some are distributed (distance) learning. www.medaviehealthed.comwww.hollandcollege.comwww.hollandcollege.com/programs/primary-care-paramedicine
- [IEMS Paramedics & Communication Officers](https://islandems.ca/iems-paramedics-communication-officers/) - Paramedics & Communications Officers Primary Care Paramedic The Primary Care Paramedic is the entry level to the paramedic profession. Their scope of practice on Prince Edward Island includes:PEI Primary Care Paramedics have one of the most advanced scopes of practice in Canada.Provide Basic Life Support and symptom management as well as basic medical skills and
- [Accreditation](https://islandems.ca/accreditation/) - Accreditation Island EMS has been nationally recognized for achieving one of the highest levels of accreditation in Canada’s health care sector.Island EMS has been Accredited with Commendation by Accreditation Canada*, following a thorough evaluation of its management, operations and paramedic services. Accreditation Canada measured Island EMS against globally-influenced and jurisdictionally-tailored standards that are used in
- [History](https://islandems.ca/history/) - Island EMS/ Medacom Atlantic History Prior to Island EMS, ambulance services on Prince Edward Island were operated by five (5) separate operators – Kings County EMS (Montague & Souris), Neil’s Ambulance (Charlottetown), Royal Ambulance (Summerside), West Prince Ambulance (O’Leary), and Rooney’s Ambulance (Alberton).The Province of Prince Edward Island issued a Request for Proposals in December
- [Mission Statement](https://islandems.ca/mission-statement/) - About Us QUICK FACTS! Solely responsible for the delivery of pre-hospital emergency care and non-emergency transfers across Prince Edward Island.Operates 24 hours a day, 7 days a weekOur bases are located in Alberton, Charlottetown, O’Leary, Summerside, Stratford, Montague and Souris, with the main Administration office in Charlottetown Employs over 200 Paramedics, over 20 Public Safety Communications
- [Our Culture](https://islandems.ca/our-culture/) - Patient Safety Culture The culture of any organization results from the beliefs, values and behaviors that are accepted throughout the organization. Many people believe the culture of the organization is identified in the gap between what it says it will do, versus what it actually does. Medavie Health Services, with a mission to improve the
- [Patient Safety — Our Commitment](https://islandems.ca/patient-safety/) - Company Perspective - Clinical Quality & Patient Safety Medavie EMS Commitment to Patient Safety The safe delivery of healthcare in today’s landscape poses formidable concern and challenges in terms of an aging population, increasing acuity and co-morbidities, diminishing health care resources and ever changing treatment innovations and technology. At the forefront is the realization that
- [Protocols and Guidelines](https://islandems.ca/protocols-and-guidelines/) - Protocols and Guidelines In this section you can click on the links below to see the current Protocols, Guidelines and Medications for paramedics within Island EMS. PEDIATRIC PROTOCOLSADULT PROTOCOLSGUIDELINESMEDICATIONS
- [Why Work For Us](https://islandems.ca/why-work-for-us/) - Why Work for Us Island EMS is committed to providing the highest level of pre-hospital care service to the province of Prince Edward Island. We achieve this by hiring the best people to work for us as paramedics and support staff. Our employees have immense dedication to their communities, and are key supporters of health
- [Communication Officer](https://islandems.ca/communication-officer-opportunities/) - Public Safety Communications Officer As a Public Safety Communications Officer, you will take direction from the Operations Manager and act in conjunction with the Shift Captain. In a capacity covering a broad range of duties, the mission will be to keep the overall operational status of MEDACOM Atlantic Communications Center fully functional while meeting or
- [Safety Tools](https://islandems.ca/safety-tools/) - Company Perspective - Quality Tools Accreditation Canada and Emergency Medical Services Accreditation Canada has recently developed and released Emergency Medical Services (EMS) standards. Medavie EMS has been an active participant in and contributor to this process. These standards facilitate integration and linkages of Emergency Medical Services across the health care continuum at organization and system
- [Safety Competencies](https://islandems.ca/safety-competencies/) - The Safety Competencies The Canadian Patient Safety Institute (CPSI), in collaboration with the Royal College of Physicians and Surgeons of Canada and a broad cadre of content experts have developed the patient safety competencies framework that identifies the knowledge, skills, and attitudes required by all health care professionals. Medavie EMS has reviewed these competencies and
- [Links](https://islandems.ca/links/) - Patient Safety Related Links www.patientsafetyinstitute.caThe Canadian Patient Safety Institute (CPSI) was established in 2003 as an independent not-for-profit corporation, operating collaboratively with health professionals and organizations, regulatory bodies and governments to build and advance a safer healthcare system for Canadians. CPSI performs a coordinating and leadership role across health sectors and systems, promotes leading practices
- [Awards & Recognition](https://islandems.ca/awards-recognition/) - Awards & Recognition Certificate of Appreciation from Accreditation Canada Testing of EMS StandardsAppreciation Award from Canadian Forces Liaison Committee 2012 AwardsParamedic Ted MacPherson – Queen Elizabeth II Diamond Jubiliee Medal for significant service and contributions and acheivements by CanadiansParamedic Brent MacDonald – Canadian MedicAlert Foundation “Legend of the Call” Award.
- [Provincial Response Times](https://islandems.ca/provincial-response-times/) - Provincial Response Times About Island EMS: Island EMS, a subsidiary company of Medavie EMS, began operating the ground ambulance service in Prince Edward Island (PEI) in April 2006. Operating on a long-term service contract with the Government of PEI, Island EMS is solely responsible for the delivery of the pre-hospital emergency care and non-emergency transfers
- [How to Read Your Invoice](https://islandems.ca/how-to-read-your-invoice/) - How to Read Your Invoice For your reference, here are some of the important pieces of information located on your Island EMS ambulance bill. A sample bill is located at the bottom of this page.Invoice number: located on the top right corner of your invoice Date: located just under the invoice number in the top right corner;
- [Contact Us](https://islandems.ca/contact-us/) - Contact Us Locations Map Anonymous Feedback Island Emergency Medical Services 229 Sherwood Road, Charlottetown, Prince Edward Island, C1E 0E5 (902) - 892 - 9995 info@islandems.ca
- [Service Overview](https://islandems.ca/service-overview/) - Island EMS Service Overview Island EMS operates 24 hours a day, 7 days week, 365 days a year responding to emergency calls in the province of Prince Edward Island. Paramedic crew’s start out in assigned bases at the beginning of every shift and then are deployed out where needed. Paramedic shifts range from 8 to